Testimonials
Allan Kowal presented a competitive bid and convinced me that the Tuscany Milgard series would best suit my needs. Travis was handed a bid on a Tuesday at 4:00 and took the extra effort to make sure my order went in for the free upgrade to Tuscany 3D Max LOE which expired the next morning. Having 21 qty 3X6 windows on the west side of the house, this was certainly a plus. Steve Bowlin made himself available at any time, answered all questions and phone calls, and was available throughout the process to make sure any problems were corrected and to ensure they were installed to my satisfaction (and he will tell you that I am impossible and that is a correct statement!). The few minor problems were immediately corrected without hesitation and everyone of the above made me feel like I was the most important customer that they ever had. You have, in your team, quality people who will go to all lengths to give quality products and quality service and also make the homeowner feel grateful to have people who care about their house as much as they do.
Congratulations, for a job well done and for having people on your team who care about your business.
We are thankful to Kansas City Building Supply as a Vendor Partner. James Engle Custom Homes’ prides itself on giving our customers exceptional service. In order to provide that service we must align ourselves with vendors who have the same principles as we do and that is why our millwork, window and door business is handled through KCBS. Our salesman and the upper management of the company are always available to speak with our customers whenever necessary. This type of service is necessary, but not always easy to find in our industry.
Thank you,
